Frequently Asked Questions

Do you make signs?

Yes! The pride of our business is creating custom signs of various sizes, shapes, and materials. It’s our goal to skillfully craft these first impressions with you, so you receive the signage you envision!

What type of signs do you make?

Our most frequently manufactured signs are internally illuminated identification signs such as channel letter signs and cabinet signs.

Lighting is variable in signage, but currently,  the most frequently used are safe, energy-efficient LED modules with power drivers.  Traditional workhorse fluorescent lamp and ballasts, as well as neon, are also used as dictated by the type of signage.

How long does the process take?

When we fully design, manufacture, permit, and install a custom sign, it typically takes 6-8 weeks start to finish. The turnaround time is much quicker for yard signs and orders that do not require extensive manufacturing and permitting. Take a deeper look into your sign’s production.

Do you do design work as well?

Our design team is very experienced in turning your brand into a work of sign art! From the most basic informative sign to in-house logo creation, our designers work closely with our project managers to ensure the most authentic representation of your project.

Who takes care of permits?

We have an in-house municipal liaison who pursues the permitting process on your behalf! Our existing relationships with various city codes offices allow us to process your sign or electrical permit requests efficiently. Permitting usually takes 7-10 business days.

Can you service high-rise signs?

Yes, our Service Fleet can reach up to 55’, but when needed, we can reach heights up to 150’. We also do rappelling and swing stage work for high-rise building signage.

How much do you charge for service?

Please contact us for current service rates.

How long until you can service my sign?

All service is dependent on weather and current volume, but when all possible, we like to service within two business days of your request.

Do you still service parking lot lights?

Yes! We respect the foundation of our business and continue to service parking lot lights.

Do you repair small neon signs?

Indeed, our neon master takes on various repair projects and you’re most welcome to bring your sign to our shop! After the sign is assessed, you will be called to approve the estimate before repairs begin.

What area of Tennessee do you cover?

We serve the greater Nashville area, surrounding counties, and some parts of Southern Kentucky.

Where are you located?

We are located at 630 Murfreesboro Pike between Fesslers Lane and Spence Lane.

When are you open?

Our hours of operation are Monday-Friday, 8am-4:30pm.